While the innovation of secure text messaging has been a welcome development in the world of clinical communications, mass adoption still remains somewhere on the horizon as providers struggle with how to ensure tools fit into existing workflows and maintain messaging and routing rules familiar to clinicians and administrators who have, to this point, been reliant on pagers. To ensure widespread adoption and effective communication, healthcare messaging solutions must provide tangible benefits in terms of efficiency and collaboration.

When Hennepin County Medical Center implemented Telmediq’s medical messaging platform, the benefits were immediate. One example came from their ED, where they were able to eliminate communication inefficiencies when dealing with ED overflow procedure.

With ED admission workload increasing, any opportunity to streamline the process and reduce unnecessary touchpoints is essential. See why, and how HCMC benefited from transitioning to a modern pager replacement solution in the infographic below: