In complicated medical cases when multiple specialists and post-acute providers are serving the same patient, clinical communication technology must be flexible enough to support all departmental preferences while ensuring vital information gets to the right person in a timely manner. When communication breakdowns occur, consequences can include mismanaged meds, duplicate tests, unnecessary costs, inaccurate diagnoses, and in some cases, even death. In a guest blog for Healthcare IT Today, PerfectServe VP of Product Development Mary Hatcher explains how clinical communication tools can alleviate these breakdowns by creating a connected care team.