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Home / Blog / Telmediq Healthcare Communication Hub (HCH) Recognized in 2016 KLAS Report as One of the Strongest Platform Options for Care Team Communication

Telmediq Healthcare Communication Hub (HCH) Recognized in 2016 KLAS Report as One of the Strongest Platform Options for Care Team Communication

Seattle, WA – Dec 2, 2016 - Telmediq, a leader in healthcare communication solutions, is proud to be featured as a platform vendor by KLAS Research (www.klasresearch.com). Telmediq achieved an overall performance score of 91.4* out of 100 in the recent Secure Communication 2016 report from KLAS. KLAS identified more than 120 vendors and reviewed over 15 for their Secure Communication 2016 report and rated Telmediq for having one of the strongest platform options for improved care team communication based on objective scoring and interviews with existing customers.

KLAS placed Telmediq in their new Platform Secure Communication category, recognizing the marked difference and importance that clinically integrated communication solutions provide. Platform vendors not only provide “Standard” services like secure text, image sharing, desktop application and secure server storage, but also provide enterprise-wide services and connect to the Electronic Medical Record, scheduling systems, and other clinical systems. Raising the bar, Telmediq also offers voice capability and work-flow within their Healthcare Communications Hub.

Telmediq is considered a comprehensive communications platform as users can easily interface with alarms, lab results and other systems of record which increases user adoption and improves care team communication. “Pretty much anyone who starts using SmartText takes to it. Once people start using it, they love it, and they want everyone else around them to have it,” says one client. “Our level of adoption is 100%,” says another. 92% of clients interviewed said they would buy the solution again.

According to one client quoted in the report, “One of the main reasons we selected the Telmediq product was because of the functionality for scheduling, routing, and alerting. We have multiple groups of physicians that are on call, and there is no other system that has the flexibility and complexity to set up rules that will ensure that messages go the right person.”

“It is exciting to be in the healthcare communication space right now as there is a lot of opportunity for improvement and so many ways to connect organizations’ technology together to improve patient care,” says Ben Moore, Telmediq’s founder and CEO. “For KLAS to recognize the value we are providing is an honor and we hope to keep pushing innovation forward as we can see the impact we are making.”

*KLAS Konfidence is a measure of sample size. Telmediq was included in KLAS’ "Below Konfidence category” for platform vendors because fewer than 15 interviews were conducted.

About Telmediq Telmediq is a leader in healthcare communications solutions and applications for hospitals and healthcare systems. Their solutions have been designed specifically for the needs of practitioners and include clinically integrated solutions such as patient-centric messaging, HIPAA compliant secure text messaging, pager replacement, and answering service replacement. Telmediq integrates with the Electronic Medical Record, scheduling systems and other clinical platforms to streamline communication and workflow. Our clients reduce wait times, improve patient handover times and reduce costs while improving patient satisfaction and safety.

About KLAS Research KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance.

Media Contact:
Gabrielle Eagles
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