4C Medical Group

Challenges

• Communication breakdowns
• Dropped calls
• Unacknowledged phone calls or messages
• After hour care co-ordination

“Physician response rates have dramatically improved with Telmediq. There is no more waiting by the phone for a return phone call. I feel that patient safety is enhanced as communication is clarified between
nurses and physicians.”

Josie Bennion, RN
HonorHealth Scottsdale Shea Medical Center
Scottsdale, Arizona

This Case Study Highlights How 4C:

• Reduced nurse-to-physician call and administration time by 300%
• Improved real-time visibility into physician availability and on-call schedules
• The value of structured messages and communications workflow automation