Reducing No-Show Rates with Automated Text Messaging
Ridgeview Rehab Specialties were challenged with high no-show rates - patients forgetting about their appointments, or experience last-minute conflicts - and not rescheduling.
Telmediq's patient engagement solution automated the pre-appointement patient outreach with both appointment reminders, but also any important information the patient needed to prepare for the appointment.
The Results Made a Significant Impact for Ridgeview
- 12.6% Drop in No-Show Rate
- $138,600 in Total Revenue Recovery
- 235,000 Messages Sent Each Year
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