Across the country, we need to work together to respond to COVID-19. Our hearts go out to the many people impacted by the pandemic, and particularly the hardworking healthcare providers treating patients around the clock. The PerfectServe family is privileged to serve some of the country’s leading healthcare organizations, and we’re already helping many of them—such as Prisma Health and United Health Services—with their COVID-19 efforts.
On the PerfectServe website, you can read more about the following offer we’re extending to all customers related to their COVID-19 response strategy:
This offer applies to all PerfectServe, Telmediq, and Lightning Bolt customers regardless of the solution(s) they use—Clinical Communication & Collaboration, Nurse Mobility, Patient & Family Communication, Answering Service, Contact Center, or Provider Scheduling.
The Patient & Family Communication (PFC) solution allows for direct patient engagement via text message to share COVID-19 updates. Sample PFC use cases already implemented with customers include:
PFC implementation requires customer to supply formatted patient lists and data, including patient phone numbers.
Beyond PFC, PerfectServe is also offering free services to implement COVID-19 best practices to facilitate new critical care team communication. Sample use cases include:
No matter how we can help, the entire PerfectServe team is eager to support your COVID-19 response efforts. Head over to the PerfectServe site for more information.