Chuck Webster, MD
President of EHR Workflow

Delivering an exceptional patient experience in modern healthcare environments is more critical than ever, and the number of opportunities to deliver it has increased exponentially. Modern patient experience extends far beyond traditional bedside manner, and now encompasses the sum of all interactions that influence patient perceptions across the continuum of care.

In this presentation, physician and healthcare workflow expert Charles Webster, MD covers:

  • The direct and indirect impact of healthcare workflow on patient experience
  • The systems, technology, and processes healthcare organizations can utilize to improve workflow
  • How structured messaging and healthcare communications platforms facilitate better patient care