Our HIPAA compliant secure text messaging solution puts the patient at the center of the workflow, and assures fast, secure, efficient communications between physicians and staff. We offer features such as patient lists, group chats, user status, and delivery and read notifications. SmartText also works with existing clinical and IT systems, ensuring all communications are securely linked to the patients’ record and can be easily integrated with scheduling systems, call center software and more!
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Our mobile pager replacement solution assures reliable message delivery to any smartphone while securely connecting your staff to the outside world, and maintaining full HIPAA compliance. The SmartPager system will turn any iOS or Android device into a secure two-way mobile pager and ensure timely message delivery in the event of lost data connection with our persistent delivery features. Our secure messaging system will also seamlessly integrate with existing pager networks and messaging service software.
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SmartAnswer is a cloud-based medical answering service that will improve response times and convenience for providers. Our secure medical communications service provides after hours call coverage for healthcare organizations of any size. TelmedIQ medical answering services are transcribed in real-time giving physicians instant access to the information they need. Smart Answer features include callback recording, message sharing and privacy features that make responding to messages fast, easy and secure, and HIPAA compliant.
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For PracticesFor Practices

Consolidate your communications including texting apps, pagers, and after hours answering service with a single comprehensive solution that will save your practice time and money. Our secure communications systems are designed to be HIPAA compliant ensuring efficient delivery and ease of use for all members of your healthcare practice. Our SmartText, SmartAnswer, and SmartPager systems will save your practice money and are easily integrated with existing messaging systems.
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For HospitalsFor Hospitals

Deploy a comprehensive HIPAA compliant healthcare communications system that will streamline the coordination of patient information while improving patient satisfaction and safety. Our SmartText, SmartAnswer, and SmartPager systems allows for secure sending of image files, audio and video messages to single users or group conversations. TelmedIQ products are easily and securely integrated with existing messaging, paging and answering services, and our compatibility with iOS and Android devices will save your hospital time and money.
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For Healthcare SystemsFor Healthcare Systems

Connect all of your facilities and clinics under a single healthcare communications system while allowing each branch to set and manage their own communications policies. TelmedIQ offers HIPAA compliant messaging solutions which allow your team to streamline their work flow and connect to healthcare professionals regardless of location across North America. Our secure text messaging, medical answering services, mobile paging systems are available for both iOS and Android devices.
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Watch: Watch:

How health systems can leverage secure HIPAA-compliant messaging on mobile devices for better communication when coordinating patient care.

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Guide: Guide:

Best practices that will help any sized healthcare organization or company rollout a mobile secure text messaging communication platform.

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Webinar: Webinar:

Watch the following webinar with Chuck Webster, MD on how workflow and structured communications are enhancing patient care.

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  • “Overall, TelmedIQ has been amazing. The level of intelligence and automation around routing of messages and finding the right user or group has really has sped up coordination of patient care and discharge times. The physicians also love the fact that they can keep a pager number on their smartphones.”

  • “The end staff love the fact that they can page a physician, see that it has been read, and immediately respond with a quick message. Communication between providers is now vastly more efficient. They can easily send messages to their colleagues or see who is on call for a specialty. We are now looking at adding more of our communication process to Smart Pager.”

  • “There is no more waiting by the phone for a return phone call… patient safety is enhanced.”

  • “TelmedIQ was the only solution that truly recognized how healthcare operates and communicates. Their customizable clinical workflow automation features went a long way in saving our clinicians time, effort and energy—all of which, could be better spent on influencing better patient outcomes.”

  • “We are very pleased with the outcome of your product. It’s as amazing and customizable as you said it would be.”

  • “Workflow is much more streamlined… If I can’t get to a call in a timely manner, it is sent to my backup, so we’re assured calls aren’t missed.”

  • “TelMedIQ is way ahead of our previous service. It has enhanced the communications with our doctors and will fit nicely with our practice expansion plans.”

  • “Our practice before SmartPager was relying on text messages and calls but now it has made our jobs a lot easier. They customize according to your needs, it is HIPAA compliant and it is incredibly efficient for all of us in the practice. Thank you SmartPager for making it happen and for being a solution to our success!”