“There is no more waiting by the phone for a return phone call… patient safety is enhanced.”
Josie Bennion, HonorHealth Scottsdale Shea Medical Center
Telmediq offers secure, cloud-based, automated medical answering service for private medical practices, hospitals and healthcare organizations. Automatically route after hours phone calls and messages while reducing human errors, dropped calls and costs.
Telmediq gives users context and flexibility when it comes to medical communications, messaging and callbacks. With Telmediq, voice messages are transcribed in real-time so that physicians instantly get the information they need. Message sharing, one-touch callback, callback recording and privacy features make answering messages fast, easy and secure for all of your providers.
Telmediq offers medical answering service that reduces errors by eliminating the need for a live agent or switchboard operator. Healthcare organizations can quickly set Telmediq up to recognize on-call schedules and routing rules for inbound phone calls and voice messages. With Telmediq all inbound communication is automatically sent to the right person or group quickly and accurately while priority settings ensure that the most urgent communications are responded to first.
Telmediq consolidates all capabilities provided by traditional medical answering service including after hours call routing, service provider lookup and patient call transfers. Telmediq allows healthcare organizations to reduce operating costs with a single communication solution that covers your medical answering service, secure text messaging and pager replacement needs.
“There is no more waiting by the phone for a return phone call… patient safety is enhanced.”
Josie Bennion, HonorHealth Scottsdale Shea Medical Center
