Telmediq turns any Android or iOS device into a reliable two-way text pager replacement system for priority messages and callbacks. Quickly send and return text or voice messages between medical providers and healthcare teams while keeping all parties HIPAA compliant. Improve communication speed by creating automatic workflow rules that route messages to the right person or group based on their on-call availability or status.
Telmediq simplifies the callback process for physicians and service providers with dedicated phone numbers and Voice over IP (VOIP) callback features. Message or call directly from a personal smartphone while keeping the number secure and private. Telmediq’s mobile pager technology can be used with existing pager networks and medical answering service software so that physicians wanting to keep physical pagers or other legacy devices can still receive messages.
Telmediq packages the reliability of a pager network onto an iOS or Android device and ensures priority message delivery even when a smartphone loses its data connection. Persistent delivery features automatically retry primary and secondary phone and email contact options for an on-call physician or provider group. Unacknowledged messages are automatically escalated to a corresponding individual or call team based on the organization’s communication policies.
Telmediq integrates with EMR and EHR systems, on-call scheduling solutions, and Active Directories to further simplify patient care coordination. By integrating our mobile pager software with an EMR system’s ADT feed, clinicians can visualize all messages specific to a patient, as well as diagnostic notes, care team information and a patient roster in real-time.