SEATTLE, WA. – Telmediq announced today that it has been listed as a Representative Vendor in Gartner’s 2018 Market Guide for Clinical Communication and Collaboration. Telmediq unifies texting, voice communications, alerting, pagers, on-call schedules and the call center to improve clinical communication and workflows.
“CC&C is critical to becoming a next-generation healthcare provider” notes Gartner Analyst Barry Runyon, “Moving off the status quo requires implementing new programs surrounding IT consolidation, standardization, automation, instrumentation, integration, performance monitoring, and system decommissioning, as well as extending the reach of IT into new venues of care.” ¹
According to the report, “Healthcare provider CIOs and clinical leadership should use this guide to see where this market is heading and identify notable vendors.”
Telmediq is the first company to forward patient alarms and nurse calls through a central, cloud-based solution and the only company that can integrate with a hospital’s non-session initiation protocol (non-SIP)/VoIP hospital switch via the public switched telephone network (PSTN). Telmediq was also the first company to include call center capability with a unified communication platform in healthcare using a cloud delivery model.
“Point solutions create additional technology and user silos that aren’t providing clinicians what they need,” notes Ben Moore, Telmediq CEO, “Clinical communication and collaboration platforms such as Telmediq are helping remove these silos and create an environment of rich patient data to improve critical workflows, care coordination and the patient experience.”
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Telmediq is the #1 KLAS rated vendor for secure communication platforms for large hospital systems, acute-care and ambulatory facilities. Telmediq unifies communication by integrating 20+ clinical systems (EHR, schedules, call center, alarms, nurse call) to improve workflow and connect care team members.
¹Gartner “Market Guide for Clinical Communication and Collaboration” by Barry Runyon, 12 July 2018.